We Offer the Fastest Shipping & Hassle Free Returns!
Shipping offered via US Postal Service (USPS).
All orders are processed and shipped within 24-48 hours of being received.
First Class Mail for orders under 1 lb are delivered between 4-5 business days from ship day.
Priority Mail for all other orders are delivered between 2-3 business days from SHIP DAY.
Most U.S. based orders are shipped directly from our warehouses within 24-48 hrs for your convenience and maximum efficiency.
Multiple product orders can often times ship from different warehouses depending on your location so if you only receive part of your order, most likely it is because your second box is in transit and will show up later that day or the next day.
We stand behind our products. If for any reason you are not completely satisfied with your Bro Labs products we offer a full or partial refund less shipping.
Return Policy Does Not Apply To Sale Items or Products Purchased With a Discount Code.
Please contact our team for return requests and details by sending us an email at: email@example.com
We always do our best to take care of you!
100% SATISFACTION GUARANTEED
To complete your return, we require a receipt or proof of purchase.
There are certain situations where no refund or only partial refunds are granted.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10-15 days.
If 10-15 days have passed and you haven’t received a refund yet, first check your bank account again. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at:
Unfortunately sale items cannot be refunded.
To return your product, you should mail your product to: Bro Labs Returns Dept. 480 6th Ave Ste 219 New York, NY 10011
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.